Our individual and group courses provide participants with the self-confidence and communication skills to be able to negotiate effectively and assertively at all levels.
* Setting clear goals and defining the ‘bottom line’
* Defining and sticking to the ‘core statement’
* Identifying the ‘key players’
* Planning and preparation
* Structuring the process
* Making effective presentations: engaging the audience
* Communication skills: active listening; verbal and body language in negotiation
* What to avoid in negotiating
* Aiming for ‘win-win’
* Follow-up and building strategic networks
* Practical role play and case studies